General conditions of Sale

GENERALITY
These general conditions of sale (hereinafter "GCS") yes
apply to all product purchases made by a customer on the site
Internet of Swiss Nutraline Sagl, www.swissnutraline.ch (hereinafter
"Site")
The seller of the products or services is Swiss Nutraline Sagl (hereinafter «Swiss
Nutraline ») via the Swiss Nutraline Marketplace (hereinafter
"Marketplace Swiss Nutraline").
The term "customer" used in the following text naturally refers
to both men and women. The special conditions valid for the purchase of
certain products or the use of certain products are defined more
after you. Product offers published online are valid as long as they are visible
on the Site and while stocks last. The illustrations on the Site
they are provided for information only and are not binding. The
information reported in the catalogs and explanations are to be considered
as an indication and are not binding.
Swiss Nutraline disclaims any liability for any errors or
inaccuracies relating to drawings, images or diagrams present in the aforementioned
catalogs or instructions.
Swiss Nutraline Sagl reserves the right to modify the GCS in any
moment. The version of the GCS in force at the time of the order is
decisive and cannot be changed unilaterally for that
order. The GCS are available in Italian and English. In case of
dispute the Italian version is valid.
Swiss Nutraline reserves the right to refuse orders for quantities of
goods that exceed the usual purchase average.
 
PRICES
The prices indicated on the Site are expressed in Swiss Francs and in Euros.
They include VAT and, if necessary, a recycling fee
anticipated (TRA). Packaging and shipping costs are indicated a
part. All orders are payable in Swiss Francs or Euros.
Swiss Nutraline reserves the right to change prices in any
moment. The prices invoiced to the customer for the ordered products remain
those that were in effect on the day the order was placed e
appearing on the order confirmation.

Promotional discounts offered on the Site as part of commercial offers
specifications can be combined with other discounts, unless otherwise specified.
These promotional discounts are directly deducted from the amount
of the order.
 
PROMOTIONAL CODES AND RELATIVE USE
A promotional code is a voucher issued by Swiss Nutraline which
it cannot be bought or sold. Promotional codes are issued
by Swiss Nutraline as part of promotional campaigns for a duration
limited.
A promotional code is systematically associated with a period
promotional and can only be used during this period. Swiss
Nutraline may decide to exclude certain items from the
promotion. A promotional code can depend on an amount of
minimum purchase.
The amount of the goods must at least equal the amount of the code
promotional. If the amount of the goods is higher, the customer can
compensate for the difference with one of the payment methods offered on the
Site. In case of total or partial return of the goods does not come
no promotional code returned.
The promotional code must be used first
of the conclusion of the order. No subsequent use is authorized.
It is not possible to pass the promotional code on to third parties.
If you use a promotional code to make a purchase,
Swiss Nutraline reserves the right to invoice the customer for the original price
of the goods stored by the customer if, due to cancellation
of the order by the latter, the total value of the order is less
to the amount of the promotional code.
 
CONTRACT STIPULATION
The products and prices published in the online shop are valid for
offering. However, this offer is always subject to the conditions (of
dissolution) related to the inability to make a delivery or to
an incorrect price indication by Swiss Nutraline.
The contract is to be considered concluded as soon as the customer sends the
own order at Swiss Nutraline. The receipt of the order is communicated
to the customer via an automatically generated and sent email
to the e-mail address indicated by the latter. Receipt of confirmation
automatically generated order does not imply any guarantee that the
product is also really available or may be
delivered. The order confirmation simply informs the customer that

the order was received by Swiss Nutraline and that therefore the contract is in
be, subject to the conformity of the price indicated with the price
of the items ordered and while remaining subject to the condition of
possibility of delivery.
 
ORDER
An order becomes effective only after it has been accepted by the same
by Swiss Nutraline. The sending of the order by the customer implies
the full and unlimited acceptance of these GCS. Swiss Nutraline yes
reserves the right to refuse orders from a customer without the need for
provide the motivation.
 
PAYMENT
The invoiced price is the price indicated on the order confirmation that
is sent to the customer. All products are payable via credit cards
credit listed below: EuroCard / MasterCard, Visa, American
Express, Paypal.
All payment transactions are carried out in the secure area
(https: //) according to the highest security standard
possible. The data recorded by Swiss Nutraline constitutes proof
of all the transactions carried out between Swiss Nutraline and its members
customers. The data recorded by the payment system constitutes proof
of financial transactions. The order is charged to the card
used for payment at the time of sending. In case of delivery
only the products will be charged to your credit card partially
delivered and shipping costs.
 
 
REPLACEMENTS, RETURNS, WARRANTY PERFORMANCE E
COMPLAINTS
Any complaints related to defective goods and / or incomplete services,
as well as returns must be exclusively presented by the customer
directly to Swiss Nutraline. The customer will agree with Swiss Nutraline i
details of the procedure. The existence of such disputes does not release the
customer from the obligation to pay the entire invoice or the entire value of the item
of the dispute.
It is the customer's responsibility to check the goods upon delivery e
claim in case of defects or problems. In principle, all
Incomplete, damaged or dirty returned items do not come

I resumed. Shipping costs in the event of a return of the goods
are the responsibility of the customer.

Return conditions
Returns are possible within 30 days of receiving the item.
In any case, only items packed in theirs are taken back
original packaging and unused and which are clean, undamaged and
without damage, provided with a label or proof of purchase.
In the case of returning the goods, the shipping costs as well as the
shipping risk is borne by the customer. The goods can be returned
by mail.
In the case of a return by post, the
return slip. The package must be sent to the following
Street address:
Swiss Nutraline Sagl
Customer Returns
Via Lucino 28
6932 Breganzona (Lugano)
Upon receipt of the goods, Swiss Nutraline checks the returned items e
decides, based on their status, whether to make the refund. As soon as the
distribution center will have received and checked the return and refund
is credited to the same payment method used for
place the order.
If the payment was made in mixed form with a gift card, in the
in case of return or exchange the amount will be refunded on a
wrapping paper. Only the value of the goods is refunded.
Any shipping costs incurred are not credited.
 
APPLICABLE LAW / DISPUTES
These GCS are governed by Swiss law.
All disputes in relation to these GCS are of competence
exclusive of the ordinary courts of Lugano.
 
CONTACTS / CUSTOMER SERVICE
Do you have a question? You can contact the Service at any time
Customers: we will be happy to serve you!
Tel: +41 912 102 226
E-mail address: contact@swissnutraline.ch
Customer Care (or Customer Service) opening hours:

Monday to Friday: 8:00 to 20:00
Saturdays: from 9:00 to 12:00 and from 13:00 to 17:00
Street address:
Swiss Nutraline Sagl
via Lucino 28
6932 Breganzona (Lugano)